Customer Care

At Ogalisea, we believe every customer deserves exceptional care.
Our goal is to make your shopping experience easy, enjoyable, and fully supported from start to finish.

💬 How We Support You

Fast & Friendly Assistance

Our team is here to help with any questions or concerns you may have—from product information to order updates and returns.

Clear Communication

We keep you informed every step of the way, from order confirmation to delivery.

Customer-First Approach

Your satisfaction is our top priority. We listen to feedback, resolve issues quickly, and work hard to exceed expectations.

📦 Orders & Shipping

Help with tracking your order
Information on delivery times
Support for delayed or missing packages
Address corrections (before shipping)

🔄 Returns & Refunds

We offer a simple and stress-free return process:

30 days to return your item
Free return shipping
No restocking fees

💳 Payments & Account Help

We can assist you with:

Payment method questions
Billing concerns
Discount codes or promotions
Updating your customer account details

📞 Contact Customer Care

If you need assistance, our team is ready to help:

Phone: +1 435 703-1503
Email: ogalisea@gmail.com
Website: ogalisea.myshopify.com
Address: 780 Rue Bouvier, Québec, QC G2J 1A3, Canada

🤝 We're Here for You

Whether you need information, support, or guidance, Ogalisea’s Customer Care team is committed to providing a smooth and positive experience.
Feel free to reach out anytime — we’re always happy to help.